Policies & Secure Shopping

Domestic Shipping via USPS 

 International Shipping to Canada, Australia, UK, & Ireland via USPS 

 Returns/Exchanges - Returns and exchanges are gladly accepted within 30 days of purchase. Buyers are responsible for the return shipping. To initiate a return or exchange, send an email to info@sandlyn.com and include reason for return or exchange.

Shipping costs are non-refundable. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance to ensure that we receive your returned item.

Refunds - Refunds are issued to method of payment when items are returned within 30 days of receipt and received in good condition.  

Secure Shopping -  This store uses SSL (Secure Socket Layer), as can be seen in the url which contains https.  SSL means that your online experience is encrypted and safe.

This store is PCI DSS Compliant which is the information security standard for organizations that handle credit card and debit card information. Defined by the Payment Card Industry Security Standards Council, the standard was created to increase controls around credit card data to reduce credit card fraud via its exposure. It is backed by American Express, Discover Financial Services, JCB International, MasterCard Worldwide, and Visa (source) This store meets all  Categories of PCI compliance including:

Privacy Notice - This privacy notice discloses the privacy practices for byebyenosedents.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

We use Omnisend as our email and marketing automation platform and your data will be transferred to the platform for processing in accordance with their Privacy Policy https://www.omnisend.com/privacy/ 

Your Access to and Control Over Information 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security 

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via  email at info@sandlyn.com.