Policies & Secure Shopping

Domestic Shipping - Orders typically ship within 24 hours of ordering. Shipping is free for orders over $35, and $3.50 flat rate for orders under $35. Shipping is via USPS First Class Package (USPS claims 2-4 days for this service).  

 International Shipping to Canada, Australia, UK, & Ireland. Please Note: Orders typically ship within 24 hours of ordering. International shipping fees are calculated at checkout. Shipping is via USPS 1st Class International Package. Exact USPS shipping costs are charged with no added S&H fees. Import duties, taxes, and additional charges from your country are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.  Sandlyn, LLC is not responsible for International shipping problems, delays, or lost packages once it reaches your country. USPS 1st Class International shipping is only able to track the package to customs.  After that, delays and non-delivery could be a result of non-payment of additional duties or taxes assigned by the receiving country.  If I receive the package back for non-delivery, I will refund the order excluding the shipping fees.

Returns/Exchanges - Returns and exchanges are gladly accepted within 30 days of purchase. Buyers are responsible for the return shipping. Returns can be shipped to:

Sandlyn, PO Box 1434, Flowery Branch, GA  30542

Shipping costs are non-refundable. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance to ensure that we receive your returned item.

Refunds - Refunds are issued when items are returned within 30 days of receipt and received in good condition.  

Secure Shopping -  This store uses SSL (Secure Socket Layer), as can be seen in the url which contains https.  SSL means that your online experience is encrypted and safe.

This store is PCI DSS Compliant which is the information security standard for organizations that handle credit card and debit card information. Defined by the Payment Card Industry Security Standards Council, the standard was created to increase controls around credit card data to reduce credit card fraud via its exposure. It is backed by American Express, Discover Financial Services, JCB International, MasterCard Worldwide, and Visa (source) This store meets all  Categories of PCI compliance including:

 

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